OMNIA Partners
Procurement for our public sector clients is now easier than ever through our lead agency contracting process with NCPA, an OMNIA Partners Company.
- Features & Benefits
- How AIM Works
- Case Study
- Contact us
Streamline Your Dispatch and Towing Operations with Our All-in-One Software Solution
Our cloud-based software provides a comprehensive solution for public sector agencies of all sizes to manage dispatch, towing, impound, payables, and reporting. It enables agencies to create, send, and monitor tow requests for single or multiple tow operators using a web portal or mobile devices.
- View our case study
- Contact Us
OMNIA Partners is dedicated to identifying custom solutions that deliver savings and streamline operations for a more efficient procurement process. Explore our solutions below to discover how we can be your ally in purchasing.
Simplify and automate the auto impound process.
The Automated AIM System significantly reduces impound costs by automating the dispatch process and allowing officers direct access to tow operators and DMV records via the cloud.
By introducing an administrative fee, your organization or agency can effortlessly offset the expenses associated with this software while also unlocking a fresh stream of revenue.
AIM Key Features
Here are some key features of our product that will help you:
- Save time & money
- Create new revenue streams
- Secure cloud-based AIM service
- Real-time monitoring and status reporting
- Complete impound process auditing
- 24/7 access
How Does AIM Work?
See how our automated AIM solution stacks up against a manual system.
Step 1
Officer makes initial
tow request
Manual System
- Officer on the street contacts dispatch via radio to request a tow operator.
- If tow operator does not arrive then officer at scene contacts dispatch again to find another available tow operator.
Automated AIM System
- Officer uses AIM with a web-based mobile device to automatically request a tow operator
- Officer has the ability to track the location and status of the tow operator, eliminating the need to cancel and reassign
- Reduces time officer is on scene.
Step 2
Dispatch contacts
tow operator
- Dispatch manually searches for a tow operator.
- Dispatch calls one or more tow operators to find available one.
- If tow operator does not arrive then dispatch has to manually search for another available tow operator.
- Tow requests are automatic through AIM.
- Automated AIM System improves efficiency which saves time and reduces FTE costs.
- Requests are automatically rotated to the next available tower
- Eliminates dispatcher from tow process which reduces dispatcher time from 30 minutes to none.
- Allows for faster response rates from tow operators—reduces time from 1 hour to 15 minutes.
- Reduces time officer is on scene.
Step 3
Tower arrives and
vehcile is towed to
impounding facility
- Tow operator arrives at scene.
- Officer waits until vehicle is ‘hooked’ by tower.
- Officer then manually fills out and files report at station.
- Tow operator arrives at scene and officer ‘hands off’ vehicle using mobile device.
- Automated AIM System improves efficiency which saves time and reduces FTE costs
- Requests are automatically rotated to the next available tower
- Eliminates officer paperwork—reduces time from 1 hour to no report write-up
- Reduces time tower is on the scene from 1 hour to 15 minutes
- Automated AIM System not only saves time and reduces costs but also allows for new revenue through tow operator fee.
Step 4
Notification letter is
created and
distributed
- City administration or outsourced vendor drafts and sends notification letter(s) to vehicle owner.
- Automatic notification letters.
- Automatic notification letters saves time and city administration FTE costs.
- Reduces or eliminates FTE costs and sends letters within legally required time.
- Our patented AIM system takes over notification to prepare to auction unclaimed vehicles
Step 5
Impounded vehcile is
put up for auction
- Officer spends additional hours completing forms to transfer ownership of vehicle to the state in order to prepare it for auction.
- City is responsible for auctioning vehicle.
- Provides vehicle auction management.
- Assigns minimum bid and prepares for a live or online auction
- Reduces time and FTE costs associated with vehicle auction management
*Estimates are based on a new implementation of a $40 admin fee.
AIM = Net Revenue and Savings of over $486,000 in the first year
Contact us today and learn how you can save with AIM.
Our sales team will contact you shortly to answer any questions and schedule a demo.
